Last updated: July 26, 2026 | Effective date: July 26, 2026
Astro Sabha ("we", "us", "our", "the App") is an astrology consultation platform that connects clients with astrologers for chat and audio (call) consultations, kundli (birth chart) generation, and puja/ritual booking services. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have.
By registering on or using Astro Sabha, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.
1. Information We Collect
1.1 Information you provide directly
| Data | Why we collect it |
|---|---|
| Mobile phone number | Account creation and login, verified via OTP |
| Full name | Profile identification and personalised service |
| Gender | Kundli/astrological chart accuracy |
| Date, time, and place of birth | Required to generate an accurate kundli (birth chart) and horoscope readings |
| Profile photo (optional) | Profile personalisation |
| Astrologer credentials, experience, specialisation (astrologers only) | Profile verification and client trust |
1.2 Information collected automatically
- Consultation data: chat messages, call session duration, session timestamps, and session status (pending, active, completed) — needed to provide and bill for the service.
- Wallet & transaction data: recharge amounts, session charges, balance history, and transaction IDs. We do not store your card, UPI, or bank details — these are collected and processed directly by our payment partner, Razorpay.
- Device & usage data: device type, operating system, app version, and a push-notification token (used only to deliver session alerts).
- Approximate log data: IP address and access timestamps, collected for security and fraud prevention.
2. How We Use Your Information
- To create and manage your account
- To connect clients with astrologers and enable chat/call consultations
- To generate kundli, horoscope, and astrology-related reports
- To process wallet recharges, session billing, and astrologer payouts
- To send you session-related notifications (incoming requests, session status, low balance alerts)
- To improve app performance, fix bugs, and prevent fraud or abuse
- To respond to support requests
We do not sell your personal information to third parties, and we do not use your birth details or consultation content for advertising purposes.
3. How Information Is Shared
3.1 With Astrologers
When you book a consultation, the astrologer you connect with can see the information necessary to provide the service — your name, and the birth details needed to prepare your kundli/reading. Astrologers do not receive your phone number, wallet balance, or payment details.
3.2 With Service Providers (Sub-processors)
We use the following third-party services to operate the App. Each processes a limited set of data strictly to perform its function:
| Service | Purpose | Data involved |
|---|---|---|
| Firebase (Google) | Real-time session status, chat sync, push notifications, authentication support | Session/chat data, device push token |
| Razorpay | Payment processing for wallet recharges | Payment/transaction details (handled directly by Razorpay, not stored by us) |
| Agora | Real-time audio call infrastructure | Call session data, audio stream (not recorded or stored by us unless explicitly stated) |
| Cloudinary | Storage of profile photos and shared images | Uploaded images |
| Twilio | OTP verification via SMS/WhatsApp | Phone number |
| Railway | Application hosting/server infrastructure | All backend data in transit and at rest |
Each of these providers has its own privacy policy governing how they handle data on our behalf. We do not permit them to use your data for their own independent purposes.
3.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of Astro Sabha, our users, or the public.
4. Data Storage & Security
Your information is stored on secure servers with industry-standard safeguards, including encrypted connections (HTTPS) and access-controlled databases. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account and consultation data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and dispute-resolution obligations. You may request deletion of your account and associated data at any time (see Section 7).
6. Children's Privacy
Astro Sabha is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has created an account, we will take steps to delete that account and associated data.
7. Your Rights & Account Deletion
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information via your profile settings
- Request deletion of your account and personal data
- Withdraw consent for non-essential data processing
8. Payments & Refunds
All payments are processed securely through Razorpay. We retain a record of transaction amounts and status for accounting and dispute-resolution purposes, but we do not store your full card, UPI, or net-banking credentials on our servers.
If a consultation could not be completed as expected (for example, due to a technical failure or an astrologer's unavailability), you may request a refund by contacting our support team at jyotishguru61@gmail.com with your registered phone number and the relevant transaction ID. Refund requests are currently reviewed and processed manually by our team; eligible refunds are credited back to your original payment method or app wallet within a reasonable timeframe. We may introduce an in-app, self-service refund option in the future, at which point this policy will be updated accordingly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via an in-app notice or update to this page, along with a revised "Last updated" date. Continued use of the App after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
Email: jyotishguru61@gmail.com
App name: Astro Sabha
Developer/Business name: Ajay Kumar Pidha
Address: Murachh, District Panna, Madhya Pradesh, India